State Farm® Insurance Agent Megan Carroll
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Pennington
May 13, 2026
"I’ve been doing business with Megan Carroll/State Farm for many years and I couldn’t be happier with the service that they provide. They’ve always been very friendly, efficient and caring whenever I’ve needed them."
"Thank you so much for the 5-stars, David! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
CarrieAnn Bledsoe
May 13, 2026
"I've been with State Farm for years. They always go above and beyond and help me with any and all needs. Staff is always wonderful. Highly recommend."
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Megan Carroll’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Chillicothe ."
Courtney Holdren
May 13, 2026
"Very very helpful people at any time we have ever needed anything. Coverage is great and affordable. Carol is always our go-to person and she always helps us with everything we need. Very impressed and grateful"
"Courtney, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Megan Carroll’s Team is just a call or email away!"
Joy Goodman
May 11, 2026
"Hi my name is Joy Goodman I had an excellent experience with this branch of State Farm’s. Megan answered my call very friendly and polite then she let me know Payton would be the one to help me so she transfer me over so I could talk to him. Payton was just a Joy to talk to he was very polite knowledgeable very personable. Payton answered all my questions I had if he was not sure of the answer he checked into it and got write back with me with an answer either by a phone call, text or email. Payton Kindness put the icing on the cake made my day brighter and easier and I appreciated Payton work ethics you have a great employee. Thanks again Payton"
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Ashton Mark
March 5, 2026
"Payton absolutely handled everything for us. We came in thinking our old insurance was fine, and he broke it down in a way that made it clear we were getting done dirty. He walked us through every option, answered every question, and then set us up with a better, cheaper plan without us lifting a finger. Smooth, easy, and honestly the best experience I’ve had dealing with insurance. Payton knows his stuff and actually cares. as well as being one of the most genuine people I've ever met. Five stars, no question."
"Ashton, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Christy Fay
February 11, 2026
"Payton reached out after not hearing back from me since summer 2025. He accommodated my appointment time and stayed after closing to make sure I got all the information I needed. He was awesome at explaining my options and reassuring me when I had questions. I will highly Payton to anyone having insurance needs. Thank you, Payton!"
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Megan Carroll’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Chillicothe ."
Kathy May
February 6, 2026
"Payton is awesome. Made things very easy and clear. He was very helpful and understanding."
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Megan Carroll’s Team here in Chillicothe . "
Josh Dennis
January 29, 2026
"Thank you payton for your patience and helping me find better coverage for my camper and vehicles we appreciate the time and effort of helping us greatly appreciated."
Alex Morris
October 2, 2025
"Fast, easy, amazing customer service"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Megan Carroll State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Elizabeth Turner
August 1, 2025
"Always excellent experience and quick to call and make sure we have the best rate for our home, car, and life insurance!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Amy Baker
July 31, 2025
"We have had a relationship with State Farm for over 30 years. Thankfully we have not had to file many claims. However, my recent experience with Carol leads me to believe that should we ever need to, we would be in good hands. She recently sat down with me and gave me so much information I previously understood. She was so knowledgeable and patient with me. We are building a new home, and she has worked with us through some difficult situations. Insurance is important. And it is important to have confidence in the representatives taking care of you. We believe we are in competent hands."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Christina Tribby
July 31, 2025
"They are friendly and knowledgeable. Lowered my house and auto insurance by almost half!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Paige Tackett
July 16, 2025
"Payton was excellent! He explained everything very well, and answered all of my questions thoroughly and with kindness. Felt like I was talking to a friend the whole time! Would definitely recommend Payton and this office."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Adam Bailey
July 11, 2025
"Megan Carroll agency is by far the best place I’ve ever delt with for my insurance needs . Carol who is my rep is excellent at her job a keeps you informed with any changes or certain policies to tailor to your specific needs . I have only ever had one claim that I had to file due to a tree through my camper. The process with carol was better than I could have imagined a they were very prompt to get it took care of a finalized. If your lookin for a great insurance agency then I would definatley recommend Megan Carroll State Farm."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Lias
July 2, 2025
"Amazing customer service helped me through every step of the process and was straight forward about everything. Every question I asked they helped me right away 10/10 would recommend for anybody. Great prices - Perfect Customer service."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Eli Vendley
June 19, 2025
"What a great team Payton was awesome to work with"
"Thank you Eli! I am so happy that Payton was able to help you out!"
Ashley Harris
June 18, 2025
"I started the process online but was not able to get a quote for my RV so I called and talked to Carol. She was extremely helpful and make sure I got everything I needed!"
"Thanks Ashley! I am so glad Carol was able to help you with your RV Insurance."
Justin Stafford
June 16, 2025
"Payton was very helpful and made sure I was happy with everything and above all he keeled my wife happy and that's a hard thing to doni will recommend him to anybody that needs coverage"
"Thank you Justin! I am so glad Payton was able to make your wife happy and help you out with your coverages."
Ashtin Stafford
June 16, 2025
"Payton was very helpful ,and informative. He helped me get the best insurance that fit my liking."
Carly Dixon
June 5, 2025
"I spoke to Payton on the phone. He was super helpful and knowledgable, and set me up with a great policy at a wonderful price in less than half an hour."
"Thank you Carly! I am so happy Payton was able to help you out with your auto insurance!"
Gavin Snyder
June 4, 2025
"Payton was very helpful throughout the entire process. He provided quality service and answered all of my questions."
Casey Bethel
June 2, 2025
"Carol was excellent with us. Would recommend"
Taylor Brown
June 2, 2025
"I spoke with Carol Netzley about a life insurance policy for myself and my kids and it was a great experience! She made sure to explain all of our options and pricing and was very understanding about what we were looking for. Definitely recommend!"
kaden mcclelland
May 30, 2025
"Carol is the best always takes care of me no matter what! Won’t find anyone around better than her she is awesome!"
Laura OBanion
May 30, 2025
"I spoke with Carol today. She made everything so simple and easy to understand thru the whole process. 10/10!! She was great!!"